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Service Agreement – Welcome to My Practice

 

 

 

DJM PSYCHOLOGICAL SERVICES

 

Welcome to my Practice. I aim to offer a confidential, supportive service to help adults, children /adolescents and their families through emotional difficulties such as those that arise from:

  • Anxiety
  • Divorce / Separation
  • Loss / Bereavement
  • Stress
  • Difficulties at childcare / preschool / school

Below are a few guidelines regarding the nature and length of my involvement with you and your family.

 Availability: Due to the client group we tend to offer before and after school appointments and weekends by arrangement. Home visits and school visits are also available.

Initial Assessment: Our first meeting will be an opportunity to seek and share information and will guide the nature and length of my future involvement. This first meeting will normally last about 1 hour. In the case of court assessments it will be a minimum of 3 hours.

 

Confidentiality: Information you and your family share with me will be treated in strict confidence and will not be disclosed without your prior consent. If, of course, a matter of child protection arises your confidentiality is not guaranteed but you will still be consulted.

 

Contact with your Doctor or other Professional Agencies: There are times when I may wish to refer you to additional professionals and will advise you accordingly.

 

Phone contact: If you need to telephone me between sessions, please leave a message on my answering machine between 9.30 a.m. and 5.30 p.m. I will endeavour to return your call as soon as possible. You will not be charged for ‘phone calls of less than 10 minutes. However, if you require a scheduled, specific conversation we may agree a charge before this takes place.

 

Emergency Situations: I am unable to offer an emergency service and am generally not available on public holidays.

 

Freedom to Withdraw: You have the right to cease my involvement; this is best done in a planned way. Similarly, once I have declared the extent of my involvement, at the end of the agreed period, I will consider your case closed, unless you decide to draw up a new contract with me to work with you and your family.

 

Fees: The initial assessment is $220 payable following the session. Thereafter sessions are $220 per hour for direct work and $110 per hour for report writing and travel time,payable at the end of the session and before the receipt of a report. Contracts of 5 sessions or more can attract a reduced fee of $180 per hour. If you need to cancel a session, please let me know at least 48 hours beforehand or else a 50% charge will be made for the session.

 

Please feel free to ask questions.

 

When you make an appointment you will be asked to confirm that you have read and understood the preceding statements. 

Many thanks.

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